Introducing RW Supply+Design
Real Wood Floors and its sister company, The Master’s Craft, have been close partners with common ownership for many years. The decision was made last year to begin operating as one organization and create a new, unified brand as RW Supply+Design. This new chapter combines our greatest strengths and resources to ultimately serve our customers better than ever before. We also are united around a purpose greater than our business; our mission is to work for the day every child has a home.
If you’re unfamiliar with The Master’s Craft flooring company, they’ve been a premium one-stop wood flooring supplier for contractors and dealers since 1994. Their 11 locations in 8 states supply everything needed for a flooring installation, from wood flooring to supplies for installation, sanding, and finishing. As the two companies combine, we’ll incorporate their pro shops and showrooms with our stores to give you more options to help with your flooring projects.
What is changing?
Not much! For most Real Wood Floors customers, your experience will see minor changes. Real Wood Floors will remain as the name of our flooring brand, and our website will look much the same. How we answer our phones, our paperwork and our email addresses will primarily reflect the company change to you. You will soon see us make additional flooring options available such as more solid flooring collections, water-safe laminate flooring, and more LVT floors. Combining these companies provides our customers with access to more products and an increased emphasis on customer support and the buying experience.
What is NOT changing?
We were not bought by another corporation. We remain a family-owned company and most things you know and expect from us will stay the same. Customers’ credit lines and payment terms will remain the same. We’ll still offer the same (but growing) product lines and service from the people you know, and you can contact us at the same phone/text numbers you are used to. We have locations/showrooms in Atlanta, Austin, Cedar Rapids, Dallas, Denver, Houston, Kansas City, Naples, Nashville, NW Arkansas, Oklahoma City, Omaha, St. Louis, Tulsa, and West Plains, MO, with more in the works.